The Manor Village is the most wonderful place for a senior to live in retirement. The ambience created by The Manor staff is incredible – its not homelike – it is ‘HOME’. Everything possible is done for our health, entertainment, dining pleasure, outings, social life, comfort and more. It is all done very efficiently and with big smiles from the staff. I am so fortunate to live here.
—Maxine McBean
Signature Park Resident

I am very thankful everyday that I chose The Manor Village to be my home. I am very proud to say I live in The Manor Village at Scottsdale. Thanks to Dr. Mann for building such a wonderful Retirement home. I believe I speak for all Residents who live here.
—Bertha Henry
The Manor Village at Scottsdale

I am a little late with my compliments to ALL the staff at The Manor. The friendliness and genuine caring of all concerned with our concerns is truly appreciated.
All of the Dining room staff add to our dinner pleasure. They are so patient and kind with us old ‘dolls’ and guys.
I am sure these opinions are representative of all of us. 
—Shirley Iverson

I have found all the staff in every department I have had dealings with to be helpful and kind. If I were to name them all the list would be very long. I can only hope they know how much I appreciate them and care for them. There has never been a hesitation when asked to help move or lift something. There have been occasions when I have been struggling to take something to my car and someone has always insisted on helping. No task seems to big or too small. When I thank the staff it is always a friendly reply “that’s what I am here for” or “I am glad to help you out”. Many have been on the receiving end of the staffs caring nature; they are a credit to The Manor Village!
—Lois Wirth

I would like to recognize all of the Staff! Everyone of them are special in there own way. I have never had a negative experience in the 4 ½ years I have lived here. I think the people you have are the ‘TOPS’. It would be impossible for me to recognize just one!
Congratulations, I love living here!
—Ollie Kozicky

Thank you for all you do for mom! You have made her feel very fulfilled allowing her to help in the library. Thank you also for your patience and understanding.
—Family member Maxine

Dear Tim,
I cannot begin to express my family’s gratitude for the care that mom (and previously dad) have received while residents at Staywell Manor. We are saddened with the prospect of not seeing these wonderful caregivers who we have all come to know and have such fond feelings for. My parents were always treated with the utmost dignity and compassion and we will be forever thankful.
Each of your staff has touched us in some way but there are always certain people who we will always remember. I cannot begin to say enough about Heather Ling. Her love for her work, her staff and the residents of memory care is demonstrated constantly. Heather always makes you feel loved and important and this comes through in all of her actions.
Howard has always gone out of his way for mom and has been there to tease her of give her a compliment which makes mom so happy. Emma, Laura and Andrea are three caregivers that I feel that I wanted to make separate mention of. They were always there with kind comment, or to help mom with her dressing and often helping with the things that mom really enjoys like fixing her hair and makeup.
Again Tim, please extend our thanks to your staff and yourself for helping us with our parents and providing them with such a warm and loving place to be.
—Resident Family Member

Dear Jim,
I would like to recognize all the staff, because in what they do – they do so well in their role or capacity. I can’t single out just one, all are excellent in what they do so very well!!! I am proud of the staff in our Manor!
—Henrietta Zbirun

To All Staff at the Staywell Manor:
Hope & myself would like to give our sincere thanks for the wonderful care & attention that Disney received while at Staywell. We were always confident that she received the best of care. You certainly live up to your motto “The Community with Heart”.
—Jim Raymond

Dear Administrator,
I would like to recognize Danny – he is always so pleasant and does a great job of looking after my suite. Also, he seems to be considerate of all the staff and speaks highly of other residents.
—Glad Rogers

Dear Jim,
I would like to recognize Pat. She is always upbeat, always has a terrific smile, and always has a bit of time in her busy schedule for a cheery Hello or a few words – all of which makes my day. What a wonderful person to have on reception.
—Muriel Thorne

To Dianne & Staff,
Thanks to all of you so much for my anniversary and Birthday cards. It was very thoughtful of each one of you.You take such good care of me and I am so appreciative – you really make me happy and content.
—Maxine McBean

Dear Jim
The staff here are wonderful in every way in every department.  I hate to ever start naming any one person because this would appear to leave another special person out.  However, a little lady, called Laura Huynh who is a very kind person and I would like to have this recognized, with thanks.
—Jan Hamilton

Dear Tim,
I would like to recognize Stella’s thoughtfulness while my husband was sick. She decorated all of the deserts before bringing them up to him. All of our servers are special, but this one shines!
Thank you,
—StayWell Manor Resident

Dear Administrator,
Alex is always so eager to please. He takes an interest in seeing that incoming residents are directed to a suitable table. He greets, directs, takes orders, serves, buses and does it all at a running pace. He and the staff he directs deserve our grateful thanks!
He is Just ‘Precious’!
—Garrison Woods Manor Resident

Dear Dianne,
I would like to commend Amin for doing everything he can, and then some! I am lucky to live at The Manor!
Thank you,
—Signature Park Manor Resident

Dear Georgette,
How do we even begin to thank you and all the "family" my Mom acquired while living at the Manors? My husband Tom and I spent many hours visiting countless senior living and assisted living homes over four years. The Manors was our choice to entrust the care of my mother, Jean Long. You were patient and kind as we struggled with the decision to move her to the Manors from her house in California where she had lived for 55 years.

It is a big move to go from independent living to a senior living apartment; to leave familiar places, family and friends. You and the Manors' staff made the move so much easier by being her friend, caring for her, loving her with big hugs and smiles; spending the time to talk with her and make her laugh. She was not lost in a huge retirement community but fit in so nicely with the Manors' close-knit community.

As Mom's health declined, the Wellness stagg at the Manors became more involved with her care. When she had two emergencies, Angel Johnston, RN and a CNA responded within two minutes. their training and gentle care were exceptional.

Mom always enjoyed joining other residents for wonderful dinners and lunches in the dining room. The excellent menu was one of the reasons we chose the Manors. Having eaten there several times, Tom and I know first hand how excellent the food is and with a with a wonderful selection.

I think about the people at the Manors often... from staff to other residents. We were so lucky to have you as part of our lives.
—Sincerely, Patti Walter

Dear Administrators,
My 98-year-old mother, Elizabeth C. Yenckel, lived for five years at Manor Village on Desert Cove Avenue until my sisters, my wife and I decided she needed more care. We moved her to a neaby assisted living group home on April 2.

This note is to express our thanks for the generous care Elizabeth increasingly needed and received from your staff. Our particular appreciation goes to Angel Johnston, R.N., the wellness director, and her dedicated crew of caregivers.

Ms. Johnston went out of her way to provide reassuring comfort to my mother and was wonderfully generous with the embracing hugs Elizabeth cherished. Elizabeth also became quite fond of Myrna, a caregiver who in later months of her stay helped her with her laundry and other housekeeping tasks. Gine, another caregiver, provided comforting around-the-clock care when Elizabeth required it.

In her final years at the Manor Village, Elizabeth took her dinner meal in her room every night. Our thanks go to the dining room staff who made sure that her food was delivered regularly. If she forgot to place an order, the staff called to remind her. They were watching out for her.

Finally, we want to thank the gentleman who staffs the Manor Village overnight. On several occasions, when Elizabeth became ill or otherwise unsettled, he responded promptly to her call and helped relieve her distress. She felt reassured at night knowing he was on the property.

In sum, Elizabeth, who is doing well in her new home, has a very positive image of her stay at the Manor Village, thanks in large part to the care - and the hugs - she received from your staff.
—Sincerely, James "Jim" T. Yenckel